Covid-19 Update

With many of our staff currently working from home during the Covid-19 pandemic, please contact us via e-mail or by completing the form below.

Please choose the address that is most appropriate to your query. For all other enquiries, please complete the form below and a member of our Customer Service Team will get back to you as soon as possible.

Personalized Puzzles: myravensburgeruk@ravensburger.com
Queries relating to other products: service.uk@ravensburger.com
Trade Enquiries: sales@ravensburger.com
Finance (Trade customers only): amanda.hornsey@ravensburger.com

We appreciate your support and understanding at this time.

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Do you have a question for us? Or a suggestion? Great! Simply send us an E-mail - we're looking forward to hearing from you!

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Yes, I would like to receive the personalised newsletter sent by Ravensburger AG and be kept informed about current products and services of the companies in the Ravensburger Group. (An overview of these companies can be found at https://www.ravensburger-gruppe.de/en/about-ravensburger/locations-and-contacts/index.html and further information on the product portfolio at https://www.ravensburger-gruppe.de/en/brands-products/index.html. You can find further information on our newsletter despatch and how the personalisation is performed in our data protection declaration. You can revoke your agreement at any time without charge – by e-mail to internet@ravensburger.com or to Ravensburger AG, Robert-Bosch-Straße 1, 88214 Ravensburg.)

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Or you can write to us at

Consumer Support
Ravensburger UK Ltd
Unit 1, Avonbury Business Park
Howes Lane
Bicester
Oxfordshire
OX26 2UB
Tel: 01869 363800

Your query is important to us and we will endeavour to respond to you within 5 working days. During busier periods of the year, it may take up to 28 days to complete your enquiry.

For questions relating to purchases made in other countries and/or Personalised Puzzles, please refer to the respective sections on our website.