Covid-19 Update
With many of our staff currently working from home during the Covid-19 pandemic, please contact us via e-mail or by completing the form below.
Please choose the address that is most appropriate to your query. For all other enquiries, please complete the form below and a member of our Customer Service Team will get back to you as soon as possible.
Personalized Puzzles: myravensburgeruk@ravensburger.com
Queries relating to other products: service.uk@ravensburger.com
Trade Enquiries: sales@ravensburger.com
Finance (Trade customers only): amanda.hornsey@ravensburger.com
We appreciate your support and understanding at this time.
Personalized Puzzles: myravensburgeruk@ravensburger.com
Queries relating to other products: service.uk@ravensburger.com
Trade Enquiries: sales@ravensburger.com
Finance (Trade customers only): amanda.hornsey@ravensburger.com
We appreciate your support and understanding at this time.
Christmas UK Office Hours
Please note that over the Christmas period, the UK office will be closed and any queries received during this time, will be dealt with when we return in the new year.
UK Office Hours
24 December 2020 9am - 12:30pm
25 December 2020 till 1 January 2021 Closed
4 January 2021 onwards 9am - 4:30pm (normal office hours resume)
24 December 2020 9am - 12:30pm
25 December 2020 till 1 January 2021 Closed
4 January 2021 onwards 9am - 4:30pm (normal office hours resume)
Or you can write to us at
Consumer Support
Ravensburger UK Ltd
Unit 3-5, Avonbury Business Park
Howes Lane
Bicester
Oxfordshire
OX26 2UA
Tel: 01869 363800
Your query is important to us and we will endeavour to respond to you within 5 working days. During busier periods of the year, it may take up to 28 days to complete your enquiry.
For questions relating to purchases made in other countries and/or Personalised Puzzles, please refer to the respective sections on our website.